A discrete-event simulation and continuous software evaluation on a systemic quality model: An oil industry case

This paper proposes a specific set of criteria for evaluating discrete-event Simulation Software capable of simulating continuous operations. A quality specifications model was developed; it identified 40 sub-characteristics and 131 metrics to assess the quality of this type of software; it is then to be used in the selection process. The application was demonstrated in one organization that provides consulting services in the logistics’ area of the Venezuelan oil industry and it was used to examine four commercial software systems that might fulfill the technical requirements established by the organization. The selection and evaluation technique successfully identified the software that best suited their needs. # 2004 Elsevier B.V. All rights reserved.